Diagnose and Repair Faults
Not all repairers are the same. Unlike some repair services, H&M Services diagnose and repair your fault and do not just replace items until the problem disappears! Also we do not advocate a replacement appliance unless there is good reason.
However if your boiler is old or uses a permanent pilot you should consider changing it for a new condensing boiler as this will save you money on gas and help protect the environment.
The fault may lie in the heating system not the appliance and we fault diagnose and replace failed motorised valves, timeclocks, room thermostats, or leaking radiator valves where required.
Common gas faults
The following are just some common examples of faulty appliances, it is not an exhaustive list and at all times H&M Services recommend your appliances are regularly inspected.
Faults indicating a boiler requires servicing
- Flames appear irregular or yellow· Stains or smoke marks around the appliance
- Smell of fumes or gas - (turn off gas at the gas meter, then call H&M Services
- Overheating - temperature gauge goes above 80 degrees centigrade
- Pressure drops rapidly - boiler needs refilling more than once a month
- Fan whines loudly or screeches
- Pilot goes out repeatedly
- Poor hot water
- Radiators don't all heat up at the same time - possibly a boiler fault, or it is equally possible that the system is unbalanced
Faults indicating a Gas fire requires servicing on the website this section is on twice
- Flames appear irregular or yellow -(flame effect fires require particular attention)
- Smell of fumes or gas - (turn off gas at the gas meter) speak to Transco
- Damaged coals or radiants
- Stains or smoke marks around the fire
- Failure to ignite on first light
- Pilot goes out repeatedly or fails to light easily
Faults indicating a Gas fire requires servicing on the website this section is on twice
- Flames appear irregular or yellow -(flame effect fires require particular attention)
- Smell of fumes or gas - (turn off gas at the gas meter) speak to Transco
- Damaged coals or radiants
- Stains or smoke marks around the fire
- Failure to ignite on first light
- Pilot goes out repeatedly or fails to light easily
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